Privacy Policy
Controller
The controller responsible for data processing on this website is JDKRUEGER GmbH, Unter den Linden 24, 10117 Berlin, Germany. You can reach us at business@coldcallingcrew.com.
Hosting
This website is hosted by Hostinger International Ltd. The servers are located in Frankfurt am Main, Germany. Every time you open a page, the server automatically stores log files: your IP address, the time of the request, the page requested, the referrer and the browser used (user agent). This serves the operation and security of the website. The legal basis is Art. 6 para. 1 lit. f GDPR.
Email delivery
Emails sent from the addresses no-reply@coldcallingcrew.com, business@coldcallingcrew.com and bewerbung@coldcallingcrew.com are delivered through the sending service Resend. In doing so, the recipient address and the content of the message are transmitted to Resend. The service is operated in the eu-west-1 region. The legal basis is Art. 6 para. 1 lit. f GDPR.
Job applications
When you apply, we process your name, your email address, your phone number if you give it, your answers from the aptitude test and the language tests, your voice recordings and the test result. The voice recordings are stored on our own server and only our selection team can open them. The purpose is selection and placement on projects. The legal basis is Art. 6 para. 1 lit. b GDPR (pre-contractual steps). Your data, including the voice recordings, is deleted 12 months after your last application, or earlier if you ask us to.
Identity check
Before your training starts, you verify your identity once: a photo of your ID document and a selfie with a liveness check. This makes sure that the person we train and later place on a project is the person from the application. The legal basis is Art. 6 para. 1 lit. b GDPR (pre-contractual steps). The selfie involves the processing of biometric data, namely the comparison of your face with the image in the document. The legal basis for this is your explicit consent under Art. 9 para. 2 lit. a GDPR, which you give before the process starts and can withdraw at any time with effect for the future.
The check is carried out by our provider Didit as a processor (Didit Identity Spain, S.L., CIF B22929327, Calle Nápoles 227, P. 1, 08013 Barcelona, Spain). The images are captured on Didit’s page and processed there. From us, Didit receives only a reference number that lets us link the check to your application, no name and no email address.
Didit reports the result back to us. Of that we store: the state of the check, the date, the type of document, the issuing country, whether the name matches your application, whether you are of age, the score of the liveness check and warnings as a short text. The name and date of birth from the document are processed once for that comparison; what is stored from it is only a yes or a no. We store no copy of your ID, no photo, no video, no document number, no date of birth and no address.
We store the result for as long as your academy account exists and delete it with the account. If no training comes of it, we delete the result together with your application, that is 12 months after your last application, or earlier if you ask us to. If the images at Didit are to be deleted as well, write to business@coldcallingcrew.com and we will have the verification session deleted there.
Without a passed check the learning area stays closed. If you do not want to go through the check or you object to it, write to business@coldcallingcrew.com. A person then decides on your access, and that decision is recorded on our side with a reason and a date. Your rights of access, rectification, erasure, restriction and data portability apply here as described in the section „Your rights“.
Enquiries from businesses
When a business sends an enquiry through the form on the “For businesses” page, we process the company name, the company website, the name of the contact person, the email address, the phone number, the six selected answers and the free text, which is optional. The purpose is handling the enquiry and preparing the intro call. The legal basis is Art. 6 para. 1 lit. b GDPR (pre-contractual steps). The data is deleted 12 months after the enquiry, or earlier on request.
Audience measurement
We use Umami to measure visitor numbers. Umami runs on our own server at z.zaehlpunkt.com, sets no cookies and builds no personal profiles. Your IP address is not stored. The same applies to the learning area at academy.coldcallingcrew.com. The legal basis is Art. 6 para. 1 lit. f GDPR.
Cookies and third-party services
This website sets no tracking cookies. The selected language is stored only locally in your browser (localStorage). We do not embed fonts, scripts or content from third-party servers: all files of this website sit on our own server. Pages are delivered through Hostinger’s content delivery network (CDN), which means Hostinger sees the requests of visitors. We use no social plugins and no advertising network.
Your rights
You have the right of access, rectification, erasure and restriction of processing of your data, as well as the right to data portability and to object. Contact us at business@coldcallingcrew.com for this. You can also lodge a complaint with the Berlin Commissioner for Data Protection and Freedom of Information.